Amodels Hobby is operated by Amodels Inc., Riverwoods, Illinois, United States.
This Privacy Policy explains how we collect, use, store, and share information when you visit our website, create an account, place an order, contact us, or otherwise use our services.
Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect information including:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Customer account information
- Order and purchase history
- Products viewed or added to your cart
- Payment and transaction information
- Shipping and tracking information
- Communications with Amodels Hobby
- IP address
- Browser and device information
- Cookies and similar technical information
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Process payments and refunds
- Calculate shipping charges
- Ship and track orders
- Communicate with you about your order
- Provide customer service
- Create and maintain customer accounts
- Process returns and refunds
- Detect and prevent fraud or unauthorized transactions
- Maintain and secure our website
- Improve our website and services
- Maintain accounting, tax, transaction, and business records
- Comply with applicable legal requirements
Orders and Checkout
When you place an order, we collect information necessary to complete and fulfill the transaction.
This may include your name, billing and shipping addresses, email address, telephone number, products ordered, order amount, selected payment method, and selected shipping service.
We may retain order information as reasonably necessary for customer service, returns, refunds, accounting, tax reporting, fraud prevention, dispute resolution, and other legitimate business or legal purposes.
Payments
Payments are processed through third-party payment service providers available at checkout.
Amodels Hobby does not intend to directly store complete credit or debit card numbers or card security codes on its own website systems when those details are handled by a payment processor.
Payment providers may receive information necessary to authorize, process, document, and protect your transaction against fraud.
Payment providers process information according to their own privacy policies and terms.
Shipping and Delivery
We may provide information necessary to fulfill and deliver your order to shipping carriers and shipping-related service providers.
This information may include your:
- Name
- Shipping address
- Email address
- Telephone number
- Package information
- Shipment or order reference information
This information may be used to calculate shipping rates, create shipping labels, deliver packages, provide tracking, process shipping claims, and resolve delivery problems.
Customer Accounts
If you create an account with Amodels Hobby, we may store information associated with your account, including your name, contact information, billing and shipping addresses, and order history.
You are responsible for maintaining the confidentiality of your account credentials.
Please contact us if you believe your account has been accessed without authorization.
Cookies and Similar Technologies
Our website may use cookies and similar technologies necessary to operate the online store.
Cookies may be used to:
- Maintain your shopping cart
- Remember customer selections
- Maintain login sessions
- Support checkout
- Remember preferences
- Improve website functionality
- Help prevent fraud and abuse
- Maintain website security
- Understand website usage and performance
Some cookies are necessary for the shopping cart, customer account, checkout, or other website functions to operate correctly.
Third-party services integrated with our website may also use cookies or similar technologies according to their own privacy practices.
Who We Share Information With
Amodels Hobby does not sell customer personal information for money.
We may share information when reasonably necessary with service providers that help us operate our business, including:
- Payment processors
- Shipping carriers
- Shipping and fulfillment service providers
- Website hosting providers
- E-commerce and website technology providers
- Security and fraud-prevention providers
- Email and communication providers
- Accounting, tax, legal, and other professional service providers
We may also disclose information when required by applicable law, court order, governmental request, or other legal process, or when reasonably necessary to protect our business, customers, rights, property, or security.
Fraud Prevention and Security
We may use information associated with an order, transaction, or customer account when reasonably necessary to detect, investigate, or prevent suspected fraud, unauthorized transactions, chargebacks, abuse, or security incidents.
Orders may be subject to verification before shipment.
We may contact a customer to verify order information when reasonably necessary to protect the customer or Amodels Hobby against fraud or unauthorized transactions.
How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and to satisfy legitimate business and legal requirements.
This may include maintaining records for:
- Orders and transactions
- Returns and refunds
- Customer service
- Accounting and taxes
- Fraud prevention
- Payment disputes and chargebacks
- Legal claims and compliance
Information that is no longer reasonably required may be deleted or anonymized when appropriate.
Your Privacy Rights and Requests
You may contact us to request access to, correction of, or deletion of eligible personal information that we maintain about you.
We may need to verify your identity before processing certain requests.
We may retain information when reasonably necessary or legally required for transaction records, accounting, taxes, fraud prevention, payment disputes, security, legal claims, or compliance with applicable law.
Privacy requests may be sent to:
Children’s Privacy
Amodels Hobby is a general-audience hobby and collectible store and is not directed to children under 13 years of age.
We do not knowingly collect personal information directly from children under 13.
Children under 13 should not create an account, place an order, or submit personal information through our website.
If we learn that we have collected personal information from a child under 13 in circumstances requiring its deletion, we will take reasonable steps to remove that information.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
However, no website, internet transmission, computer system, or electronic storage system can be guaranteed to be completely secure.
Third-Party Services and Websites
Our website may use or contain links to services operated by third parties.
Third-party companies operate under their own privacy policies and terms. Amodels Hobby is not responsible for the privacy practices of third-party websites or services that we do not control.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, service providers, or applicable requirements.
The current version will be posted on this page with an updated revision date.
Contact Us
For questions or requests regarding this Privacy Policy, contact:
Amodels Hobby
Amodels Inc.
Riverwoods, Illinois 60015
United States
Email: support@amodelshobby.com